1. Check the Spooler Service is set to automatic start and is running.
- Go to Start -> Administrative Tools -> Services -> Print Spooler
2. Check that Windows Printer mapping is allowed on the server.
- Go to Start -> Administrative Tools -> Terminal Services -> Terminal Services Configuration Right click RDP-Tcp and click properties
- Right click RDP-Tcp and click properties
- Click on Client Settings and make sure Windows Printer is NOT checked
3. Check that the Group Policy is not preventing client printer redirection.
- Go to Start -> Run -> Type in gpedit.msc
- Go to Administrative Templates -> Windows Components -> Terminal Services -> Terminal Server -> Printer Redirection
- Each setting should be set to 'Not configured'
4. Check the Terminal Services UserMode Port Redirector service is started.
- Go to Start -> Administrative Tools -> Services -> Remote Desktop Services UserMode Port Redirector